Tuesday, January 6, 3:53:00 PM
bad service, again?!

Well, simply saying, services provided in Singapore aren't always tip-top.



Supposed to be a happy day out 'cause mum and i were shopping for new clothes for CNY. Went to Kranji's This Fashion, shopped for 2hrs plus, then had lunch at ananas cafe. (here comes the pissed part) Topped up my EZ-link card at the machine-thingy (LOL), the card's working etc, then wanted to enter the gantry, BUST! , my card's no longer working. how long is it to get from the top-up machine to the gantry, a minute/ lesser than a minute? And just in that short period of time they tell me my card is DAMAGED. Went to the Passenger Service counter to clarify, and guess what she said? "Your card isn't working" when I asked "Why isn't it working", answering the obvious (OH COME ON! even a kid knows it isn't working!). She then wanted to issue me a temporary card, then said again "the card number at the back of your ez-link card isn't valid". I was like, how can it not be valid when it's being like carved onto the ez-link card when it's being issued to me? Then she told me to go down to one of the listed bus interchange to replace my card. (First part of anger over, next part coming up). Went to Choa Chu Kang (that's the nearest as I was at Kranji) to replace and the officer told me "service only start 08/01/09". IRRITATING! If that's the case shouldn't you like inform every single Passenger service counters in Singapore about it so that when the serve similar customers with such cases they need not have to travel to places unnecessarily? My blood boiled when I needed to go all the way down to the west side of Singapore. Travelled to Jurong East Bus Interchange to get my card replaced, thank goodness it isn't long, if it had been long for sure I'll not return to happy mood for the rest of the day. Went to CWP to jalan-jalan then fetch my little bro from school, but missed him because he hopped on a earlier bus than we did.



had steamboat for dinner. My dad asked my mum why are we eating steamboat and she answered him "ask your daughter, don't know what she wants to celebrate... hadn't even get pay already she's spending so much on food", haha!

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